Buy with confidence,
no matter when play starts.
In a season of unpredictability, we want you to feel confident in your decision to buy TRUE, so we are extending our 60-day fit guarantee to 120 days. This means you now have an additional 60 days to ensure your player has the ideal bat for their game.
120 Day Fit Guarantee
At TRUE Diamond Science, our main goal is to get the right bat into the hands of our athletes.
TRUE Diamond Science offers a 120-day fit guarantee on our 2020 T1, T2, T1X, and T2X bat models. Customers who are dissatisfied with the fit of their new TRUE Diamond Science bat may request an exchange within 120 days of the original date of purchase.
Unused and unopened bats will be subject to our standard exchange and return policy. Issues related to defects in materials and workmanship should be handled via a warranty claim.
The originally purchased bat must be shipped back to TRUE, and be received and inspected, before a replacement bat may be shipped out. TRUE Diamond Science will cover the cost of ground shipping both ways. Expedited shipping options may be available at the consumer’s expense.
Returned bats must be in good condition and a valid receipt from an authorized TRUE Diamond Science dealer must be provided to qualify. The 120-day guarantee applies to purchases made on truediamondscience.com, Hit + Fit Events, and authorized TRUE Diamond Science dealers.
This offer does not apply to purchases from unauthorized TRUE Diamond Science dealers. All fraudulent returns will be prosecuted to the fullest extent.
To submit a 120 day fit guarantee, please submit a warranty claim and select "120 Day Fit Guarantee" as the reason for warranty and a customer service specialist will be able to assist you.